CloudPhysics Knowledge Base Advisor


Always-On vSphere Support

CloudPhysics Knowledge Base Advisor automatically maps known issues to your environment and presents them to you for streamlined remediation.

Make “unknown knowns” a thing of the past

CloudPhysics Knowledge Base Advisor is an always-on service that creates a searchable active risk profile for your data center by continuously comparing your virtual infrastructure to known issues.

Through ongoing relevance matching of your environment – including all the latest changes – to Knowledge Base (KB) articles from VMware for vSphere, plus host server hardware vendors HP, Dell, Cisco UCS and IBM, CloudPhysics surfaces unknown instances of known issues. You can search by vCenter, host, cluster, VM, or keywords like category or symptoms against the vendors’ most recent (and historical) issues.

Risk profile results are categorized by issue severity and linking to the source vendor KB, vendor name, and issue(s) key words. For each result, matching virtual infrastructure is listed according to the granularity defined by the article. A powerful search engine combines taxonomy matching and freeform key word searches. Only terms and infrastructure elements that actually exist in the customer’s environment are searchable, vastly increasing the efficiency of identifying and qualifying risk.